Brands Interactive Voice Ads: The Future of Advertising?

Adnan Umar
4 min readNov 10, 2023

Brands interactive voice ads are audio ads that allow listeners to interact with them using their voice. Brands Interactive Voice Ads are emerging as the next frontier for consumer engagement. As we delve into the realm of Interactive Voice Ads, it’s becoming clear that the personal touch of voice is revolutionizing how we interact with our favorite brands.

The convenience of voice commerce is transforming the shopping experience, allowing customers to make purchases as easily as speaking into their devices.

Meanwhile, Interactive Audio Ads are offering a hands-free, immersive advertising experience that’s both innovative and personal. As voice technology continues to advance, voice advertising is poised to become a key player in the way brands connect with and captivate their audience, promising a future where ads are not just heard but conversed with.

For example, a listener might be able to say “Add to cart” to purchase a product or “Learn more” to get more information about a service.

Why are brands using interactive voice ads?

Brands are using interactive voice ads because they are more engaging and effective than traditional audio ads. Interactive voice ads allow listeners to control the experience and get the information they want when they want it.

Tech Companies Bet on Voice

Big tech companies are really counting on us using our voices to interact with ads. In 2022, over 123 million adults in the U.S. used voice assistants like Alexa at least once a month. It’s expected that nearly half of all U.S. adults will use them monthly in the next three years.

Big names in tech are hoping that voice ads will catch on. Pandora, a music streaming service, started letting listeners use voice commands to interact with ads in 2019. Amazon, the online shopping giant, is also trying to lead in voice shopping.

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In 2021, they began offering voice ads in North America and the U.K. that let people add things to their shopping carts just by talking to Alexa. Milk-Bone, the dog treat company, worked with Amazon Ads to create a voice ad campaign that got a lot of attention and had 31% of people who heard the ad ask Alexa to buy Milk-Bone treats.

Even though these voice ads have done well, not many media companies are trying them out. Spotify, a really big music streaming service, isn’t using voice interaction. Instead, they brought out a new ad feature in 2022 that lets listeners tap on ads instead of talking.

Benefits of Interactive Voice Ads for Brands

Here are some of the benefits of interactive voice ads for brands:

Increased engagement

Interactive voice ads are more engaging than traditional audio ads because they allow listeners to interact with them. This can lead to longer attention spans and higher recall rates.

Improved customer experience

Interactive voice ads can be used to create more personalized and relevant experiences for customers. For example, a brand could use interactive voice ads to recommend products or services that are likely to be of interest to the listener.

Increased sales

Interactive voice ads can be used to drive sales and conversions by making it easy for listeners to purchase products or services directly from the ad.

Better targeting

Interactive voice ads can be targeted to specific audiences based on their interests, demographics, and other factors. This can help brands to reach the people who are most likely to be interested in their products or services.

Brand’s Interactive Voice Ads to Engage Customers

Examples of successful interactive voice ad campaigns

Here are a few examples of successful interactive voice ad campaigns:

  • Spotify’s “Yes or No” campaign for its Premium subscription service
  • Pandora’s “Add” campaign for its Pandora Plus subscription service
  • Amazon Alexa’s “Buy” campaign for its Echo devices
  • Domino’s “Order Now” campaign
  • Capital One’s “CreditWise” campaign

All of these campaigns allow listeners to interact with the ad using their voice to take a specific action, such as starting a free trial, adding a song to a station, purchasing a product, or learning more about a service.

How brands can use interactive voice ads to create personalized experiences for customers?

Brands can use interactive voice ads to create personalized experiences for customers by asking them questions and tailoring the ad response based on their answers.

For example, a brand could ask a listener what their interests are and then recommend products or services that are likely to be of interest. Or, a brand could ask a listener what their budget is and then provide information on products or services that fit that budget.

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